Terms of service

Welcome to Grain Glory. By accessing or using our website, placing an order, or purchasing any product from us, you agree to be bound by the following Terms of Service. Please read them carefully.

1. General Conditions

Grain Glory operates as a farmer-owned brand delivering food and wellness products directly to consumers.

By using this website, you confirm that you are at least 18 years of age or accessing the site under parental supervision.

We reserve the right to refuse service to anyone for any reason at any time.

2. Product Information & Usage Disclaimer

All products sold on Grain Glory are food, wellness, or agricultural products, not medicines. Product descriptions, benefits, and traditional uses shared on the website are for informational purposes only. Our products are not intended to diagnose, treat, cure, or prevent any disease. Customers are advised to consult a healthcare professional before use, especially if pregnant, nursing, or having any medical condition.

3. Pricing & Payments

All prices listed on the website are in Indian Rupees (INR). Prices are subject to change without prior notice. We reserve the right to correct any pricing errors or inaccuracies at any time. Payments are processed through secure third-party payment gateways. Grain Glory does not store your payment information.

4. Orders & Acceptance

Placing an order on our website does not guarantee acceptance. We reserve the right to cancel or limit quantities of any order due to stock availability, pricing errors, or operational reasons. Once an order is confirmed, it cannot be cancelled.

5. Shipping & Delivery

We aim to dispatch orders within the estimated timelines mentioned on the website. Delivery timelines may vary due to courier delays, weather conditions, or unforeseen circumstances. Grain Glory is not liable for delays caused by third-party logistics partners.

6. Returns, Refunds & Replacements

Grain Glory follows a No Return & No Cancellation Policy. Returns or replacements are considered only if the product is received damaged, torn, leaking, or spilled at the time of delivery. Issues must be reported within 24 hours of delivery with proper photo/video evidence. Support requests must be raised via email at: grainglory.help@gmail.com

For detailed terms, please refer to our Return & Refund Policy.

7. Accuracy of Information

We make every effort to ensure that product descriptions, images, and information are accurate. However, slight variations in packaging, color, or appearance may occur due to natural sourcing and production processes. Such variations do not qualify as defects or grounds for return.

8. Intellectual Property

All content on this website including text, images, logos, graphics, and designs are the property of Grain Glory. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

9. Limitation of Liability

Grain Glory shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability, if any, shall be limited to the value of the product purchased.

10. Third-Party Services

Our website may use third-party services such as payment gateways, logistics partners, or analytics tools. Grain Glory is not responsible for the policies or actions of third-party service providers.

11. Governing Law & Jurisdiction

These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts located in India.

12. Changes to Terms

Grain Glory reserves the right to update or modify these Terms of Service at any time. Continued use of the website after changes implies acceptance of the updated terms.

13. Contact Information

For any questions regarding these Terms of Service, please contact us at: grainglory.help@gmail.com