Shipping policy
At Grain Glory, we are committed to delivering farm-fresh and hygienically packed products to our customers in a timely and reliable manner.
🕒 Order Processing Time
• All orders are processed within 2–4 business days after order confirmation.
• Orders are not shipped or delivered on Sundays or public holidays.
• Processing time may be slightly longer during peak demand periods.
🚚 Shipping & Delivery Timelines
• Once dispatched, orders are typically delivered within 4–8 business days, depending on your location.
• Delivery timelines may vary due to courier partner delays, weather conditions, remote locations, or logistical issues.
• Grain Glory is not responsible for delays caused by third-party logistics partners.
📍 Shipping Locations
• We currently ship across India.
• Certain remote or restricted pin codes may not be serviceable due to courier limitations.
💰 Shipping Charges
• Shipping charges (if applicable) are calculated and shown at checkout.
• Additional fees due to address corrections or re-delivery attempts may be charged to the customer.
📦 Packaging & Quality Check
• Products are securely packed after quality checks to ensure safe delivery.
• Minor variations in packaging or appearance may occur due to the natural nature of agricultural products.
📬 Undelivered / Returned Shipments
• If an order is returned because of incorrect/incomplete address, customer unavailability at delivery, or refusal to accept delivery, it will not be re-shipped, and no refund will be issued.
⚠️ Shipping Delays & Liability
• Grain Glory is not liable for delivery delays caused by external factors beyond control.
• Once an order is handed to the courier partner, delivery responsibility lies with the logistics provider.
📸 Damaged Shipment Reporting
• If a product is received damaged, leaking, or torn, report it within 24 hours of delivery with clear photo/video proof to:
✉️ grainglory.help@gmail.com
(See the Return & Refund Policy for full conditions.)
📄 Policy Updates
• Grain Glory reserves the right to update or modify this Shipping Policy at any time. The latest version will always be available on the website.
